Lifetime warranty & colour guarantee

We make our jewellery to be worn every day, so we stand behind it every day, for life.

What's covered

• The colour fading or tarnishing
• Breakage in normal, everyday wear: a snapped chain, a loose jump ring, a clasp that won't close
• Stones coming loose

What's not covered

• Loss or theft
• Damage from accidents, like a chain caught in a door or a pendant stepped on
• Pieces that have been altered or repaired by someone else

How to claim

1. Email musawer0407@gmail.com with your order number and a photo of the piece.
2. We'll reply within one working day.
3. We send your replacement, and we cover the postage both ways.

That's it. No forms, no fees, no time limit.